Contact

We’re here to help. We respond within 24–48h. Choose the channel that best fits your need.

Our contact channels

How to reach us. Each request matters to us. Use the channel most suited to your situation.

General questions

Suggestions, feedback or simply to discuss our mission

bonjour@racinesapp.com

Support

Help with your account or a technical issue

support@racinesapp.com

Local authorities

Territorial partnerships and dedicated programs

collectivites@racinesapp.com

Press & Communication

Interview requests, press kits and media partnership inquiries

presse@racinesapp.com

Investors & Partners

Investment opportunities, strategic partnerships and investor relations

partenaires@racinesapp.com

Practical information

Response time

We commit to respond within 24–48h

Availability

Monday to Friday, 9am–6pm

Language

French and English